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Privacy Policy


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Privacy Policy

As a Candidate being trained by Robinson Training Services we require you to read and approve our GDPR Notice outlined below by completing the form at the bottom of the page.

In accordance with the General Data Protection Regulations (2018), Robinson Training Services Ltd is committed to processing data fairly and lawfully. This relates to data collected about our employees, suppliers and customers.

That’s why, as a CANDIDATE we promise to:

  • Only hold information about you that is relevant and necessary for the services we supply you
  • Keep your data secure and once it is no longer needed, destroy all records
  • Be transparent on what information we hold about you, who it is shared with and why
  • Let you decide if you would like to receive future contact from us or not

    Robinson Training Services will collect data from you and your employer/booking agent. If you have been booked with us through a third party we will assume that they have your consent to process and submit your personnel data for the purposes of booking your training and relevant appointments.

    What information we collect and how it is stored

    Once a booking has been made with us, we will collect certain information from yourself and/or employer/booking agent for the purpose of carrying out our business with you. This information may include:

    • Full name, address and contact details
    • Who you work for/have been booked with us by
    • Date of birth
    • Driving licence number
    • National Insurance Number
    • Licence category booked for
    • Signed ‘Pupil Record’ document

    We will hold any information securely on our systems for the duration of your training with us. After this time, unless you have ‘opted in’ to future correspondence, the information will be destroyed securely.

    Who we share information with and why

    As part of your booking with us, it may be necessary for us to share your details with companies outside of Robinson Training Services.

    These organisations may be:

  • Approved driver medical companies (for the purpose of obtaining documentation to support a provisional
    licence applications)
  • Pearson VUE Professional Testing Centres (for the purpose of booking Theory Multiple Choice, Hazard
    Perception and CPC Module 2 tests
  • Driving & Vehicles Standards Agency (for the purpose of booking practical driving and CPC Module 4 tests)
  • Other training companies we work with (for forklift, HIAB and ADR training bookings only)
  • Your employer/booking agent (if they made the booking)

Pupil Record Sheets

When attending a driver training course with us, you will have a personal ‘Pupil Record’. This will be completed daily by you and our instructor It will hold details of your training dates, what training you are attending, progress and your feedback.

In addition identifiable information such as driving licence and contact number will be kept on this. This document is kept with your instructor/s for the duration of your course.

Once your course is finished this document is scanned and securely stored on our system along with (if applicable) a copy of any DL25 examination report and/or Pass Certificate. Any paper documents are destroyed.

If you have booked through a third party agent for your training, we will share your Pupil Record Sheet, a copy of your test pass certificate and/or DL25 with them.

We would like to retain these documents and your details on our computer systems for a period of 12 months from your finish date, for the purposes of confirmation of attendance and the fulfilment of our services to you/your employer/agent.

For candidates/ employers/ third party agents that are booking for ADR carriage of Dangerous Goods Course, Lorry Mounted Crane Course, Drivers CPC Periodical Training. We would like to keep your details on file for your renewal which will be within 5 years of your original course.

Social Media

We are proud of all our students who obtain additional licences and have trained hard to get them. On occasions our instructors may ask to take pictures of you whilst training or once you have passed your driving test. Robinson Training Services will share these pictures on its social media platforms such as Facebook, Twitter, LinkedIn and Google+. We may also use the images for promotional material or for use on our website in future.

We will not take any pictures without your knowledge or consent. By allowing us to take a picture you agree your consent and that of your employer/booking agent (if applicable) that the image is the property of Robinson Training Services and can be used in the capacity detailed.

You have a right to contact us at any time after consent and or photo is taken and published and ask for it to be removed and destroyed.

CCTV

For the purpose of crime prevention, Robinson Training Services depot has CCTV surveillance operating 24 hours per day. Signs are clearly displayed. Requests to view footage can be made to the Office Manager.

Marketing Preferences

We feel its important to keep our customers up to date with news, whether it be from us, the DVSA or other industry organisations or to contact you to remind you of upcoming expiry dates of your CPC hours, but we understand that once your training with us finishes you may prefer not to receive such news and that’s why we will give you the option to opt in or out to this service. You can make us aware of your preferences by ticking the relevant box on your ‘Pupil Record’ sheet.

We only keep data for a year after training completion so we will contact you after this time to see if you still wish
to remain on our marketing system if you have opted in.vYou can change your preference at any time by contacting us.

Your rights

There are many rights that you have regarding your personal data, including seeing what data we hold on you
and requesting to see this at any time.

For any queries or requests please contact us by:
Post: Robinson Training Services Ltd
Purfleet Truck wash
Beacon Hill Industrial Estate
Botany Way
Purfleet
RM19 1SR
Telephone:
(01708) 868038 and speaking with the Office Manager
Email:
This email address is being protected from spambots. You need JavaScript enabled to view it.

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What we offer

  HGV Driver Training
  LGV Driver Training
  ADR Driver Training
  On Site Forklift Training
  Hiab Training
  B+E Car and Trailer Towing Training
  Driver CPC Periodic Training

Contact us

Address Robinson Training Services
Purfleet Truck Wash
Beacon Hill Industrial Estate
Botany Way
Purfleet
Essex
RM19 1SR
telephone 01708 868 038
email info@robinsonlgvhgvtraining.co.uk

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